- CURRENCY AND EXCHANGE
Porto Alegre has several exchange agencies where international currency can be bought and sold. These exchanges are made based on market trends that may be higher or lower than the official exchange rate.
Brazilian national currency: Real (R$)
- BANKING NETWORK
There is an extensive banking network in Porto Alegre, including national banks and foreign capital institutions with branches throughout Brazil (Banco do Brasil, Santander, Itaú, HSBC, Banrisul, Bradesco, Caixa, etc). ATMs are available throughout the metropolitan area. Banks operate from 10 am to 4 pm, Monday to Friday (except holidays).
- CREDIT CARDS
The major international credit cards (Visa, Master Card, American Express, etc.) are accepted in Porto Alegre when purchasing goods and services.
- CONSULATES AND EMBASSIES
Consular Agency of the United States of America
Address: Av. Assis Brazil, 4320/84 - Sarandi
Contact: (51) 3226.3344
General Consulate of Germany
Address: Rua Prof. Annes Dias 112 - Historic Center
Contact: (51) 3224.9255
General Consulate of Argentina
Address: Rua Coronel Bordini 1033 –Moinhos de Vento
Contact: (51) 3321.1360
General Consulate of Spain
Address: Av. Carlos Gomes, 222 / 301 - Auxiliadora
Contact: (51) 3321.1901
Consulate General of Italy
Address: Rua José de Alencar, 313 - Menino Deus
Contact: (51) 3230.8200
General Consulate of Tunisia
Address: Rua dos Andradas, 1121 - Historic Center
Contact: (51) 3226.6677
General Consulate of Portugal
Address: Rua Prof. Annes Dias, 112/ 10th floor - Historic Center
Contact: (51) 3061.5767
General Consulate of Chile
Address: Rua Padre Chagas, 79 - Moinhos de Vento
Contact: (51) 3346.3970
General Consulate of Paraguay
Address: Rua Dr. Barcelos, 2237 – Camaquã
Contact: (51) 3241.9576
Consulate General of Uruguay
Address: Rua 24 de Outubro, 850. Room 305 - Moinhos de Vento
Contact: (51) 3325.6198
Honorary Consulate of Austria
Address: Rua Antônio Carlos Berta 475 cj 1401 - Passo da Areia
Contact: (51) 3073.7100
Honorary Consulate of Belgium
Address: Av. Bastian, 396 – Menino Deus
Contact: (51) 3235.6500
Honorary Consulate of Finland
Address: Rua Comendador Azevedo, 224 – Floresta
Contact: (51) 3511.8458
Honorary Consulate of France
Address: Av. Christopher Columbus, 2240/402 - Floresta
Contact: (51) 3103.4476
Honorary Consulate of Guatemala
Address: Rua Padre Chagas, 415 - set 201 – Moinhos de Vento
Contact: (51) 3022.8388
Honorary Consulate of Hungary
Address: October 24, 408/402 – Independência
Contact: (51) 9.9679-4000
Polish Honorary Consulate
Address: Av. pres. Franklin Roosevelt, 929/201 - Navegantes
Contact: (51) 9.8147-0940
Honorary Consulate of the Czech Republic
Address: Dr. Alcides Cruz, nº 126 - Santa Cecília
Contact: (51) 3378-5027
Honorary Consulate of Russia
Address: Av. Erico Verissimo, 720/702 – Moinhos de Vento
Contact: (51) 3061.4615
Honorary Consulate of Serbia
Address: Rua Dom Pedro II, 1411 – Auxiliadora
Contact: (51) 3358.0500
Swiss Honorary Consulate
Address: Av. Saint Peter, 1545 – São Geraldo
Contact: (51) 3222.2025
Luxembourg Honorary Consulate
Address: Rua Barão do Triunfo, 576/201 – Azenha
Contact: (51) 3217.0991
Canadian Honorary Consulate
Address: Av. Carlos Gomes, 222 - room 808 - Auxiliadora
Contact: (51) 3378.5210
Honorary Consulate of Ecuador
Address: Rua Caju, 28/803 – Petrópolis
Contact: (51) 3315.5921
Honorary Consulate of Lebanon
Address: Rua Dr. Flores, 263 - Historic Center
Contact: (51) 3211.2214
Honorary Consulate of Peru
Address: Av. Loureiro da Silva, 2001 – Farroupilha
Contact: (51) 3025.1900
UK Honorary Consulate
Address: Rua Antenor Lemos, 57 - set 303 - Menino Deus
Contact: (51) 3232.1414
Honorary Consulate of the Netherlands
Address: Av. Bagé, 1199/601 - Petrópolis
Contact: (51) 3331.3832
Japan Consular Office
Address: Av. João Obino, 467 – Petrópolis
Contact: (51) 3334.1299
The energy matrix distributes electricity to the entire metropolitan region. Voltage is 110-120v/60Hz, as in the United States. Regarding plugs and sockets, Porto Alegre still does not have a single standardized type.
The Civil Police, the Federal Police and the Military Brigade (Military Police) are responsible for the security of citizens, including the protection and surveillance of public and private assets. The police are present in all departments and regions of the municipality.
Military Police (Brigade): is the uniformed police, responsible for the safety of the population and for preventing crimes from occurring. As a form of prevention, the military police carry out ostensible policing. When necessary, it must also pursue criminals and may carry out arrests, provided they comply with the law. In situations of high concentration of people, the Military Police acts by guiding people, ensuring the maintenance of order.
Contact: Dial 190 for emergencies.
Civil Police: its function is investigative. It is the entity that acts after the crime has occurred, is responsible for the investigation and arrest of those accused of breaking the law. It is at the Police Station that occurrences are registered, the investigation is opened and, under the command of the delegate, investigations must run in search of evidence and witnesses.
Contact: Dial 197 for emergencies.
DPTUR: Tourist Office
Address: Av. Severus Dullius, 90010
Phone: (51) 3358.2255
Federal Police: acts throughout the national territory and participates in cases of infraction against the Brazilian State, in occurrences involving more than one state of the federation or other countries. It is up to the Federal Police to prevent and repress drug trafficking and smuggling, and to protect borders (through maritime, airport and border police).
Contact: dial 194 for emergencies.
Federal Highway Police: patrols and ensures that traffic laws are obeyed on federal highways. Guard traffic on federal roads and their accesses. It records accidents and criminal facts that occurred there.
Firefighters: Porto Alegre has the fire service for the entire municipality and region. The fire department is responsible for prevention (PPCI and regularization of events) and fire fighting, search and rescue, assistance to Civil Defense and military judicial police actions.
Contact: dial 193 for emergencies.
Private security companies
There are several private security companies in Porto Alegre. Each offers a portfolio of services, including personal and business security services such as logistics, bodyguards, security systems, equipment, bulletproof cars and bulletproof car rentals, etc.
The hospital network provides general and emergency health services to thousands of people. In addition to municipal and university departments, clinics and hospitals, there are many private clinics and hospitals that offer a variety of medical services.
Urgent and Emergency Care - Network with the Municipality
Hospital Cristo Redentor
Domingos Rubbo Street, 20 – Bairro Cristo Redentor
Hospital da Criança Conceição
Rua Álvares Cabral, 693 – Bairro Cristo Redentor
Hospital de Clínicas de Porto Alegre
Rua Ramiro Barcelos, 2350 - Bairro Bom Fim
Hospital de Pronto Socorro
Largo Teodoro Herzl, s/nº - Bairro Bom Fim
Rua Mostardeiro, 17 - Independência Neighborhood
Hospital Materno Infantil Presidente Vargas
Avenida Independência, 661 - Bairro Centro
Hospital Nossa Senhora da Conceição
Avenida Francisco Trein, 596 – Bairro Cristo Redentor
Hospital Parque Belém
Avenida Professor Oscar Pereira, 8.300 - Bairro Belém Velho
Hospital São Lucas da PUC
Avenida Ipiranga, 6690 – Bairro Jardim Botânico
Instituto de Cardiologia
Avenida Princesa Isabel, 395 - Bairro Santana
Santa Casa (Hospitais Criança Santo Antônio, Pavilhões Pereira Filho e São José)
Rua Professor Annes Dias, 285 - Bairro Centro
Porto Alegre has complete telecommunication services, including corporate communications via satellite, Internet services for all needs, cell phones, radio telephones, local, regional, national and international internal telephone circuits.
Several companies offer mobile telephony services with national and international coverage: Vivo, Tim and Claro are the most known and used.
The capital of Rio Grande do Sul is recognized for having excellence and advanced technology. Connected by fiber optics, the city offers the largest network of WiFi Zones in Brazil that allows a completely free wireless connection to the web from buildings and public parks and their surroundings, including bars, restaurants and hotels.
Several companies offer a variety of subscription Internet services (cable, wireless, etc).
- PUBLIC UTILITY AND EMERGENCY SERVICES
Water and sewage
Emergency medical care – SAMU
Federal highway Police
EPTC (transit and transport)
156 / 118 / 3289.0118 (para ligações de fora de Porto Alegre)
156 / 3289.0156 (connections from other cities)